We are continually developing our staff and facilities to cater for your needs.
If you require assistance during your visit, please telephone +44 (0) 161 836 4000 or ask at the Information Desk on arrival.

We Offer:

• 6 manual wheelchairs available for hire free of charge* (the Museum is fully accessible by wheelchair)
  
• Accessible toilets on the ground floor and lifts to all floors
  
• Signed or descriptive tours*
  
• Large print copies of the Museum Floor Plan and Event brochure.
  
• A warm welcome to guide and hearing dogs
  
• Induction loop systems at the Information Desk, WaterShard Café, shop counter and Learning Studio.
  
• 16 designated parking spaces for people with disabilities.  Please note a £4 charge applies to all parking.
  
  * Subject to availability, wheelchairs are distributed on a first come, first served basis

Please note:

1. The Main Exhibition Space is dimly lit and goes completely dark every hour during the Big Picture Show (every hour, on the hour). This show also contains loud noises and some flashing lights. All three Big Picture shows are BSL signed and subtitled.
   
   
2. The floor of the Main Exhibition Space gently slopes in every direction from the entrance so care should be taken.
   

For more information and to book descriptive, touch or signed tours/sessions, contact the Learning and Access Team on 0161 836 4064.